Privacy Policy

1. Introduction

Welcome to Orgonized.org. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our organization management platform.

2. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, phone number)
• Organization details (organization name, address, member information)
• Financial records and transaction data you choose to track
• Event and project information
• Payment and billing information
• Communications you send to us
• Any other information you choose to provide

Information We Collect Automatically

When you use our service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, features used, time spent)
• Log data (access times, pages requested, referring URLs)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your transactions and manage your subscription
• Verify your identity and prevent fraud
• Send you service-related communications and updates
• Respond to your comments, questions, and support requests
• Improve and develop our services
• Ensure the security and integrity of our platform
• Comply with legal obligations and resolve disputes
• Analyze usage patterns to enhance user experience
• Send promotional communications (with your consent)

4. Data Storage and Security

Our Security Measures

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using industry-standard encryption and security practices.

Each organization's data is isolated and protected through row-level security, ensuring that only authorized members of your organization can access your organization's information.

Shared Responsibility for Data Security

Orgonized.org is a platform service, and while we do our best to keep our systems secure and protect your data, data security is a shared responsibility. You also have important responsibilities for managing and protecting your organization's information:

• Account Security: Keep your login credentials secure and use strong, unique passwords
• Access Management: Only grant access to trusted individuals within your organization
• Data Management: Be mindful of what sensitive information you choose to store in the platform
• Regular Backups: Use our export features to maintain your own backups of important data
• User Training: Ensure your team members understand data privacy and security best practices
• Monitor Access: Regularly review who has access to your organization's data
• Report Issues: Immediately report any suspected security incidents or unauthorized access

By using our platform, you acknowledge that you understand these shared responsibilities and agree to take appropriate measures to protect your organization's data and privacy.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information at any time
• Export your organization's data in CSV or ZIP formats
• Delete your account and all associated data
• Remove your organization and all its data permanently
• Opt out of non-essential communications
• Access complete backup of your organization's data anytime

Data Export and Backup Options

We provide comprehensive data export and backup features to ensure you always have access to your information:

• Complete Organization Export: Download all your organization's data including members, financial records, activities, and files
• Selective Data Export: Export specific data categories (members only, finances only, activities only)
• File Formats: Export data as CSV or ZIP formats for compatibility with other systems
• File Downloads: Download all uploaded files including receipts, documents, and member photos
• Platform Security: Your data is protected with industry-standard security measures and redundancy
• Historical Data: Export includes complete history of transactions, member changes, and activity logs

Data Deletion Options

You have complete control over your data deletion:

• Account Deletion: Remove your personal account while preserving organization data
• Organization Deletion: Permanently delete your entire organization and all associated data
• Selective Deletion: Remove specific records, files, or data categories
• Immediate Deletion: Data can be deleted immediately through your account settings
• Secure Deletion: All deleted data is securely overwritten and cannot be recovered

To export your data or delete your account/organization, you can do so directly from your account settings, or contact us for assistance. Upon deletion, all your data will be permanently removed from our systems within 30 days, except where retention is required by law.

6. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent or at your direction
• With trusted service providers who assist in operating our platform, including:
  • Payment processing and billing services
  • Cloud hosting and data storage providers
  • Customer support and communication tools
  • Analytics and performance monitoring services
• To comply with legal obligations, court orders, or regulatory requirements
• To protect the rights, safety, and security of Orgonized.org, our users, or the public
• In connection with a business transfer, merger, or acquisition

All third-party service providers are contractually required to protect your information and use it only for the specific purposes we authorize.

7. Payment Processing

We use secure third-party payment processors to handle subscription payments and billing. When you make a payment, your financial information is transmitted directly to our payment processor and is not stored on our servers.

Our payment processors comply with industry standards for payment security, including PCI DSS compliance. We may share necessary information with payment processors to:

• Process your payments and manage your subscription
• Prevent fraud and ensure transaction security
• Comply with financial regulations
• Handle billing disputes and refunds

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and personal data.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information: Retained while your account is active and for a reasonable period after closure
• Financial records: Retained for up to 7 years for tax and legal compliance purposes
• Usage data: Typically retained for up to 2 years for analytics and service improvement
• Communications: Retained for customer service and legal compliance purposes

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

10. Children's Privacy

Orgonized.org is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions or concerns about this privacy policy or our practices, please contact us through your account dashboard or at support@orgonized.org.